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3. Defining Integrity

Defining Integrity

What does Integrity mean to Dale Koontz - Builder?

If you've been around a Dale Koontz - Builder job site, you may have seen any number of our team wearing t-shirts or sweatshirts with the company logo.  In addition to that logo, the shirts include our 3 Core Values: Integrity, Professionalism and Quality Craftsmanship.  It's easy to slap some good sounding words on an article of clothing; the real question is "What does it actually mean to anyone?"

The short answer to what "Integrity" means for us is this: We do what we say we are going to do.

For our team this plays out in multiple ways in a given week

• If we tell you that we will be there at 7:30am on Monday, we will be there at 7:30am on Monday
• If we include in the estimate that you get 2 panel, solid core doors, then you will get 2 panel, solid core doors
• If we set a contract at $15,500, then your bill will be $15,500 plus or minus any changes that you requested during the project

These examples may seem exceedingly simple and self-evident, but we continually hear from our customers that they can't count on every business to conduct themselves in this manner.  Starting in 1973, Dale Koontz built a business that operates with Integrity.  And he did it following the simple idea that "we do what we say we are going to do".

If you would like to work with that kind of company, and you have the need for home building or remodeling services, please contact us.