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3. Tooting Our Own Horn

Tooting Our Own Horn

Recent customer feedback is a chance to recognize high performance

If you're anything like us, you have been given many opportunities to "Rate the Service" provided by everyone from your dentist to your most recent trip to Walmart.  There is a reason that companies want to hear from their customers: it's the quickest way to receive real feedback from the people your business serves.

If we miss the mark, our customers will let us know.  Thankfully, most of the time we hit our customers' targets and when we do, many of our clients are kind enough to fill out one of our post-job surveys.  Recently we received feedback from Don and Barb about a deck project that we did.  Here's what they had to say:

"The builders are professional, they take time to do it right and in the end that is the way you want.  We have a magnificent deck."

"Kevin...did an amazing job.  Jordan would do stuff without being told.  I was impressed with both of them."

"I would recommend them to anyone"

Thank you, Don and Barb, for your kind words.  Thanks to Kevin and Jordan (and all our crew) for the work you put in on this job - and every job.  We strive every day to do the very best possible job we can do.  We are grateful that people notice!

See a summary of all our customer surveys on GuildQuality.com here:https://www.guildquality.com/pro/dale-koontz-builder